Your privacy is important to us at The Pet Manny. We will only use your personal information to administer your account, provide the products and services you have requested from us, and to keep you informed about our products and services.
What personal data do we collect?
We need certain personal information to be able to offer you the best pet care and to keep you informed of our products and services. You provide some of this data directly to us, for instance when you make an initial enquiry through our website.
- Your name;
- Your email address;
- Your telephone number;
- Your address;
- Your pet(s) details;
- Your fuller details are stored within TIME TO PET once entered on your account
A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. You can manage your cookie preferences through your browser settings.
How do we use your personal data?
We only use your data for the purposes for which it was collected and, where relevant, to meet local legal obligations. We use your personal data for the following purposes:
Performance of agreements with users
To provide you with the pet care related products and services of your choice.
We use your information to support you in your use of our products and services. This includes the use of personal information to diagnose product problems, rectify erroneous transactions and provide other customer support related services.
Customer engagement and communication
We use your information to communicate with you via email or other electronic media on service-related matters, such as invoices. Other instances where we engage with you include confirming the opening of an account, service updates, resolving complaints, and answering general pet care enquiries.
General business process execution, internal management and management reporting
To be able to run our business, we also use your personal information for general business processes. This includes processing your information for archiving, insurance and other administration related purposes, management reporting or processing in relation to audits.
With whom do we share your personal data?
We do not share your personal data with any other organisations except for TIME TO PET.
Accessing and managing your personal data
You can directly view and edit your personal details via your TIME TO PET account through https://www.timetopet.com/portal/thepetmanny.
Please contact email@example.com for any further questions or information.
Ricky is an wonderful pet sitter, who goes above and beyond to reassure you that your fuzzbutt is cared for . He understands the obsessive owners’ needs, from the extensive paperwork, liability coverage, and insurance documents viewable prior to booking and the photo updates provided while you are away. After our pet sitter cancelled at the last minute, we struggled to find someone who would look after our rats. Ricky not only understood our needs but provided our rats with five-star care.
~ Jay with her rats
I can highly recommend Ricky who takes care of our cat whenever we are away. He is very thorough/organised and I go away knowing that my pet is well looked after by someone who is reliable. I even get a WhatsApp update and photos every visit – which is a nice touch.
~ Delphine with Spotty
We had a great experience with Ricky at the Pet Manny when we were very nervous about leaving our senior lab (15 years old!) whilst away on holiday. I was very impressed with the meet and greet and was very reassured. Ricky is lovely and our old boy was very happy in his care. I can 100% recommend his to anyone needing help with pet sitting, walking and feeding. Thanks, Ricky!!
~ Clare with Noko
I can’t recommend The Pet Manny highly enough. On top of looking after my cat, dog and house, without hesitation he took on my zoo too with a wide variety of exotic species. I have never left them all before but I was more than happy to leave them all in his very capable hands and enjoy my daughter’s wedding without a moments worry. He’s such a lovely man too!
~ Mandy with Doolittle’s Zoomobile
Wonderful service, Ricky seems very dedicated and passionate about animals, even recommended some great toys for our little Maltese Terrier- would highly recommend.
~ Farrah with Riley
Our usually nervous cat seems really happy – and we loved the photos while we were away!
~ Amelia with Vesper
When I first met Ricky my troubled rescue collie wouldn’t even let him in the house. Nothing was too much trouble for Ricky in winning her round and now I have just got back from a week away with Ricky living with and loving her. On top of that he fixed the boiler when the snow descended! He truly is an all round marvel. I would recommend him and The Pet Manny to anybody who has concerns that their pet can’t be left. If anyone can do it, he can. A true star
~ Alison with Suki
The Pet Manny are the dream team! We’ve been using their services for over three years and can’t rate them highly enough. Always professional, caring and super friendly. Our dog absolutely loves spending time with Stevie, Ricky, Aine, Harry and the rest of The Pet Manny crew on his regular dog walks and dog sits. 🐶😊👍🏻
~ Kirsty with Watson