How we work with you
We appreciate that every pet and every household is different and so we offer a friendly and professional tailor- made service for you and your pets.
Every pet is assigned a PRIMARY CARER who builds a relationship with you and your pet and provides you with the service and care you need. Whenever you make a booking with us we do our best to assign it to your PRIMARY CARER for continuity for you and your pets.
For every pet we care for we have a FREE CONSULTATION at your home where we get to meet everyone and discuss requirements, behaviours and specific care needs.
Naturally there is some information we require to care for your pets. It may seem like we ask a lot of questions but this enables us to care for them as best as we possibly can.
Before every consultation we ask for owners to complete the booking form. We can then discuss this with you when we first meet.
We use a pet management system called TIME TO PET which can be used on web or via the TIME TO PET App. We ask all new clients to create an account and add all the information we need for you, your home and most importantly your pets.
Sign up to our Pet Management ServiceVisit My Account
When visiting your pets and home, we can also undertake any other task required to ensure that your animals are safe, fit, well and warm and your property is secure and well looked after. All our carers can administer pet medications and clean up after any animal.
Ask about any additional service you may require that is not listed on our site. But when visiting your home, we can…